You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Similarly, another thing you’ll need to take a look at is whether your hosting provider offers live chat support throughout the day. For example, with DreamHost, Live Chat is available only between 5 am and 10 pm PST and they don’t even offer free phone support for shared hosting. If you need assistance via phone, you’ll have to purchase the phone support addon separately.
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store.
Website builder: While most hosting providers offer website builder as a standard feature, not every builder is created equal. For example, some web hosts only allow you to build a basic websites with their builder, whereas others even let you launch an online store with it. The key is to figure out whether their builder comes with the right set of features you’ll need.
3. CloudwaysCloudways, a managed cloud hosting services provider based in Malta, claims to be the best WordPress and WooCommerce hosting company. Cloudways aims to give design agencies, ecommerce store owners, bloggers, and developers the power to set up websites and manage web apps with ease. The platform caters to the need of individuals, teams, and businesses in different verticals such as media, IT, healthcare, fashion/apparel, interactive design studios, and entertainment.Although the company doesn’t offer a variety of hosting services, its Platform-as-a-Service, cloud-based web hosting sets it apart from other hosting providers. Besides, its array of reliable features, including SSD-based hosting, pre-configured PHP-FPM, one-click backup, and PHP 7 ready servers, enable users to create better digital experiences, maximize growth, and scale operations faster. Its service is backed by 24/7 expert support, which is available via live chat and ticket.The solution combines multiple core services such as Varnish, NGINX, Apache, MySQL, and Memcached to deliver seamless experience without impacting code compatibility. It also boasts a network of 41 datacenter locations, which make it easy to provision from the industry’s leading infrastructure providers such as Google Compute Engine, Amazon Web Services, Vultr, and DigitalOcean.For WordPress users, Cloudways is not only highly reliable, fast, and secure; it is affordable as well. The solution offers diverse pricing plans, plus it comes with a free WordPress migration plugin designed to streamline migration on multiple hosting environments. Also, as a Cloudways user, you will probably find its one-click managed services to be particularly impressive. With the one-click installations, it’s a breeze to get your WordPress and WooCommerce website or online store up and running right from the Cloudways control panel, in minutes.
2. HostingerIf you’re looking for a cheap, yet very efficient MySQL, FTP & PHP hosting service, look no further than Hostinger. Developed to support individual site owners, small and developing businesses, Hostinger secures a free domain, unlimited disk and bandwidth, unrestricted access to premium support, and one of the fastest WordPress hosting services. In such fashion, Hostinger attracted over 29 million of free and paid clients on its side. Currently, it is investing in web design supplies to boost this number even more.A 30-day money-back guarantee is provided alongside any paid plan, to give prospective users a chance to examine features firsthand.