They’re always ready to answer your questions and fix any technical issues at any given time of day or night. According to most users, GoDaddy’s customer service and technical support are excellent. The support staff is friendly, knowledgeable, and prompt with fast response times ranging from less than a minute to up to 10 minutes. And as is the norm with most web hosts today, GoDaddy has a massive knowledgebase where you can find most of the answers to your support questions.
Reliable. Reliability is always a big question mark. Stuff can always happen unpredictably, and even the best servers can go offline from time to time. However, it’s still worth keeping in mind that if anything should go bad at any point in time, the client is still going to come to you for answers (and probably blame you a little as well). For that reason, working with web hosting for small business that has a good track record is crucial, as it will limit the times you’ll have to explain why this or that is not working.
Email hosting is a boon for small to medium sized enterprises who cannot afford the cost of running their own email servers, yet would like to have professional looking email addresses associated with their domain names. These definitely give a neat look to the business contacts. We have several email hosting services available in the Internet market today providing top class security and spam protection. These can be easily customized according to the individual or business requirements and can be operated on a variety of platforms including Microsoft Exchange Server hosting services. So, with all these, access to business email features is just a breeze.

If you don't want to spend a lot of money on web hosting, shared hosting is the way to go. This form of cheap web hosting places your website on a server with other sites. So, yes, your site literally shares server resources with others, hence the tier's name. This means that it's far from the most powerful web hosting type, however. The sites sharing the server compete for resources—everything from throughput to storage space. You'll want dedicated or virtual private server (VPS) hosting for muscle if you expect big traffic, or if you want to insulate yourself from big traffic spikes.
For any business user or organization today, the decision to use email is a no-brainer. Business simply can't be done in many cases without it. But that doesn't mean you can interchange email platforms or service providers at will. Digging into the capabilities of these services reveals a great deal of additional feature scaffolding that surrounds almost every email implementation by necessity.
GoDaddy offers its own Website Security, a product that includes automatic malware scanning, continuous security monitoring, Web Application Firewall (WAF), and Content Delivery Network (CDN). Website Security proactively blocks malware and malicious traffic from reaching your site. It also safeguards against Distributed Denial of Service (DDoS) and Zero Day attacks.

Business – from $5.95/month. Best for fast-growing businesses. Unlock features including SSL certificates, a dedicated IP address, and VoIP phone service. SSL stands for Secure Sockets Layer. It protects data moving through your site (like customers’ bank details). Providers often charge over $100 for SSL certificates, so HostGator’s offer makes it great value for money compared to rivals like Arvixe. Your site’s URL will have a green padlock to show it’s secure.
But your service provider isn't your only worry. If you've opted for any third-party email integration, like combining your email with a third-party customer relationship management (CRM) provider (such as Salesforce), that opens your company's email up to either data-snooping apps deployed by Salesforce or to any data breaches that originate with that service. So the more informed you can be about what's attached to your email service, how that data's being used and accessed and especially by whom, the better off you'll be when it comes time to send confidential email.
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You can sell products and services on your website if you have the Ecommerce plan. You’ll have an online store that will allow you to add products and services, set up different types of payment methods, and even specific types of shipping. Your store will be integrated into your website as a page. You can add featured products for your visitors to scroll through, make quick purchases using PayPal and Apple Pay and promote your store/products through coupons. You can also use the same type of email marketing that is included in the Premium plan to send email communications to your subscribers and customers about sales in your store, coupon offers and events. Establishing a strong online commerce can boost your current sales, especially if you have a brick-and-mortar store.
You can also purchase Secure Sockets Layer certificates (starting at $69.99 per year), the software that's represented by a green padlock in your web browser when you visit, say, a financial institution's website. If you plan to sell products via your website, consider an SSL certificate an essential purchase, as it safeguards the data exchange between a customer and your servers.

The flip side of that coin is specialization. Many operators believe that hosted email services are useful mainly to companies interested only in general-purpose email use and that any specialized application requires an in-house deployment. This might be true depending on the app but it might not depending on the capabilities offered by the hosted email provider. Email marketing is a great example. Some hosted email providers have special service suites aimed specifically at email marketers, many of whom can send out thousands of emails per month, focused not so much on communication as they are on marketing. These service providers deliver more than just volume, too, as they also offer custom email creation tools and sophisticated marketing and tracking metrics.

GoDaddy’s shared pricing plans range from $2.99/month to $12.99/month. Each plan builds on the previous set of features, working up to the most powerful ‘Maximum’ plan, which has four times the processing power and memory of the Deluxe and Economy plans (plus an SSL certificate for the full term). It claims to support ‘multiple complex sites with high-res photos and videos’, but we’d still recommend a VPS for such sites.


Running in-house email servers does provide more control and wider customization as well as tracking and compliance for small to midsize businesses (SMB). But they require specialized on-site IT staff as well as the need to manually manage and support both hardware and software. A third-party hosted email service matches many of the advantages of in-house email without the expensive initial investment. The ability to manage the number of users, access the latest security protocols, and enjoy ease of connectivity and deployment of hosted solutions makes it a viable and competitive option.
GoDaddy hasn't traditionally had an uptime policy for its older CPanel email. But since the company has transitioned to Microsoft Office 365 for its email services, it's now able to enjoy Microsoft's 99.9% uptime guarantee. However, be aware that GoDaddy has replaced the Office 365 health services dashboard with its own internally branded version. It shows the same kinds of information including when the last issue was, and whether or not it's been resolved.
Hostpapa is an affordable email hosting option for small businesses. Based in the US, it boasts of being an award-winning email hosting company. It provides services that are available at just $2 per month per mailbox. This professional email management solution offers a host of features that include the following. Apart from numerous other features, the ease to send bulky files is the main feature that Hostpapa offers.
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