GoDaddy has 24/7 telephone support and live web chat support. We placed a call on a weekday morning and spoke to a customer service rep less than two minutes later. We asked about the different email tiers, and once again experienced the best customer support of any of the web hosting services we've tested so far. The rep was friendly and knowledgeable.
For any business user or organization today, the decision to use email is a no-brainer. Business simply can't be done in many cases without it. But that doesn't mean you can interchange email platforms or service providers at will. Digging into the capabilities of these services reveals a great deal of additional feature scaffolding that surrounds almost every email implementation by necessity.
Running in-house email servers does provide more control and wider customization as well as tracking and compliance for small to midsize businesses (SMB). But they require specialized on-site IT staff as well as the need to manually manage and support both hardware and software. A third-party hosted email service matches many of the advantages of in-house email without the expensive initial investment. The ability to manage the number of users, access the latest security protocols, and enjoy ease of connectivity and deployment of hosted solutions makes it a viable and competitive option.
All the aforementioned features are valuable parts of the web hosting experience, but none matches the importance of site uptime. If your site is down, new clients or customers will be unable to find you or access your products or services. As if that weren't bad enough, regular customers may lose confidence in your service if they can't reach your site. Or they may simply need access to a service or widget today, which means they might go to a competitor to get the job done—and they might never come back. Anyone who's ever tried to build customer loyalty understands what a catastrophe this is.
The center is also placed under massive security with technical staff monitoring operations 24/7/365 through CCTV to keep intruders out and catch and fix problems the minute they occur. GoDaddy page load times are also fast thanks to the company’s global centers. If you ever have issues with your site, the GoDaddy support team is available 24/7 to help you.
Other advanced plans utilize more intensive security and offer support for things like a Secure Socket Layer (SSL). Also on offer is SHA-2 and 2048-bit encryption for all hosting plans and the option to buy SiteLock (a service that provides spam and malware monitoring, site-verification certificate, and app scanning). You may also have access to malware scanning and removal features.
All the aforementioned features are valuable parts of the web hosting experience, but none matches the importance of site uptime. If your site is down, new clients or customers will be unable to find you or access your products or services. As if that weren't bad enough, regular customers may lose confidence in your service if they can't reach your site. Or they may simply need access to a service or widget today, which means they might go to a competitor to get the job done—and they might never come back. Anyone who's ever tried to build customer loyalty understands what a catastrophe this is.
With a nearly 20-year old legacy, Australia-based Fastmail is dedicated to professional email hosting with unrivaled features including super fast “push” features for full mobile sync. In fact, this is one of our favorite picks if you like to manage all your emails on a phone. Fastmail also perfectly integrates with Thunderbird, Outlook and Apple Mail. With two-bit encryption and perfect forward secrecy, you definitely get best security and privacy.
With a nearly 20-year old legacy, Australia-based Fastmail is dedicated to professional email hosting with unrivaled features including super fast “push” features for full mobile sync. In fact, this is one of our favorite picks if you like to manage all your emails on a phone. Fastmail also perfectly integrates with Thunderbird, Outlook and Apple Mail. With two-bit encryption and perfect forward secrecy, you definitely get best security and privacy.
Ultimately, it boils down to a balance between cost, features, and risk. It's always tempting to simply jump on the lowest-cost solution, but the fact that email is ubiquitous keeps this from being the smart play. It's nearly impossible to escape using it, which means your users, your customers, and the guts of your business have all come to depend on it in different ways. You need to discover those ways, evaluate them, and then choose a service that either meets or improves on them. This takes time, discussion with your IT staff, and some investigation; these are steps you don't want to skip. Otherwise, you'll pay for it later.
If you want the security and privacy features of the above solutions while not paying too much, Rackspace offers the best alternative. In fact, they claim “256-bit Encryption in transit and at rest.” Rackspace offers a basic plan at $2/user/month, with huge 25 GB mailboxes, 30 GB cloud storage and unlimited email aliases. You can run your emails from Apple Mail, Mozilla Thunderbird and Microsoft Outlook.
Heavily trafficked sites will favor 1&1 Ionos . The co-Editors' Choice has the specs (16-core CPUs, 48GB of RAM) and prorated plans that big businesses crave. In addition, 1&1 Ionos offers customizable servers that you can build from the ground up. Those, of course, cost big bucks. You should reach out to one of the company's customer service reps for pricing information.

Our Website Backup automatically backs up your data – every day. And in worst-case scenarios, if disaster strikes, it’s ok – you can restore your data with a single “click.” So, get Website Backup and stop worrying about data loss. Get back to doing what you do best – running your business and making money. And speaking of money, here’s the best part – we’re offering it for only $2.99/mo.


If you don't want to spend a lot of money on web hosting, shared hosting is the way to go. This form of cheap web hosting places your website on a server with other sites. So, yes, your site literally shares server resources with others, hence the tier's name. This means that it's far from the most powerful web hosting type, however. The sites sharing the server compete for resources—everything from throughput to storage space. You'll want dedicated or virtual private server (VPS) hosting for muscle if you expect big traffic, or if you want to insulate yourself from big traffic spikes.
All GoDaddy’s business hosting plans come with unmetered traffic, unlimited websites and databases, and a standard SSL certificate included. The more you’re willing to spend, the more storage, RAM (memory) and CPUs (power) you’ll be able to tap into. GoDaddy’s business hosting plans can cover everything from multiple basic sites (Launch plan) to multiple photography or resource-heavy sites (Expand plan).
Some web hosts offer prorated plans that charge you by the amount of resources that your site demands. For example, Cloudways hosting plans start at $0.0139 per hour, which, including fees, equals roughly $10 per month. That's assuming that your site's online at the beginning of the month; if your site goes live half way through a month, you'll see a reduced bill that reflects two weeks' worth of resources use. Similar rules apply should you quit the web host.
The center is also placed under massive security with technical staff monitoring operations 24/7/365 through CCTV to keep intruders out and catch and fix problems the minute they occur. GoDaddy page load times are also fast thanks to the company’s global centers. If you ever have issues with your site, the GoDaddy support team is available 24/7 to help you.
PCMag understands that no two businesses have the same web hosting requirements, so we've rounded up our best-reviewed web hosting companies for small businesses and detailed their offerings in the table above so that you can get a jump-start on picking a service. If an offering catches your eye, make sure to click the appropriate link from the capsules below to read the in-depth review of the service in question.

They’re always ready to answer your questions and fix any technical issues at any given time of day or night. According to most users, GoDaddy’s customer service and technical support are excellent. The support staff is friendly, knowledgeable, and prompt with fast response times ranging from less than a minute to up to 10 minutes. And as is the norm with most web hosts today, GoDaddy has a massive knowledgebase where you can find most of the answers to your support questions.
Founded in 1991, this UK based company is one of the leading UK’s group hosting services company. It offers a variety of email hosting solutions that include basic email services, Microsoft exchange email and also a professional mail filter service. It can be operated securely from any device including desktop, webmail or mobile. The price per month exclusive of taxes for each of the package is from £1.49 for Easymail, from £5.99 for Microsoft exchange and £25 per annum for email mail filter. The main feature is that Easyspace offers up to 100 GB mailbox storage.
Our surprise find, Migadu is a little-known Swiss email hosting provider which delivers unbelievable price/performance value along with top-notch security. It lacks fancy features but does the job of email hosting with guaranteed privacy at the cheapest plan of $4/user/month. One may also go for Runbox and Amazon Work Mail, but it was outside the scope of this article.
Data protection is another key email security concern. Inboxes often contain GBs of business-critical and personal data, so not just hackers but also legitimate marketing companies can make big money off mining email data—and this sometimes includes the very company that is providing the email service to you. Fortunately, most companies, including your hosting provider, are pretty good about keeping out of private data, but it's important to be aware of when these policies have failed. Security breaches are commonplace and it's important to know how your data is being managed. To protect yourself, be sure to inquire about data safety capabilities on the provider's side, especially around encryption and malware scanning. But be sure to implement additional measures on your side, as well, including encryption for those using local email clients as well as deploying personal virtual private networks (VPNs) to folks accessing their email from multiple locations.
Email hosting is a boon for small to medium sized enterprises who cannot afford the cost of running their own email servers, yet would like to have professional looking email addresses associated with their domain names. These definitely give a neat look to the business contacts. We have several email hosting services available in the Internet market today providing top class security and spam protection. These can be easily customized according to the individual or business requirements and can be operated on a variety of platforms including Microsoft Exchange Server hosting services. So, with all these, access to business email features is just a breeze.
The Pro 5 plan (starts at $24.99 per month) comes with five domains, 50GB of storage, five staging areas, site backup (for up to 90 days), and a free SSL certificate. Pro 10 (starts at $49.99 per month) ups the domains to 10, storage to 80GB, and staging areas to 10. Pro 25 (starts at $89.99 per month) builds on Pro 10 by offering 25 domains, 25 staging areas, and 100GB of storage. Pro 50 (starts at $169 per month) serves up 50 domains, 200GB of storage, and 50 staging areas. Please note that the renewal prices are the same as the starting prices.
GoDaddy offers its own Website Security, a product that includes automatic malware scanning, continuous security monitoring, Web Application Firewall (WAF), and Content Delivery Network (CDN). Website Security proactively blocks malware and malicious traffic from reaching your site. It also safeguards against Distributed Denial of Service (DDoS) and Zero Day attacks.
Something you’ve probably noticed is that I didn’t feature WP Engine on this list. This is no mistake (or at least I hope). As awesome as WP Engine can be, it’s just too expensive of a product to recommend to most small business websites. If you’re lucky, the price tag will be $19.33 / month = $232 / year, and potentially a lot more. This is just not the kind of investment that most small business owners will be eager to make.
Ultimately, it boils down to a balance between cost, features, and risk. It's always tempting to simply jump on the lowest-cost solution, but the fact that email is ubiquitous keeps this from being the smart play. It's nearly impossible to escape using it, which means your users, your customers, and the guts of your business have all come to depend on it in different ways. You need to discover those ways, evaluate them, and then choose a service that either meets or improves on them. This takes time, discussion with your IT staff, and some investigation; these are steps you don't want to skip. Otherwise, you'll pay for it later.
Since GoDaddy has essentially repackaged Microsoft Office 365, you get a lot of bang for your buck in terms of email features, both on the user side and from an administrator's perspective. Assuming you go with the Business Premium feature set as we did, you'll get the full Microsoft Office Suite along with its business collaboration tools. This means the usual productivity apps, such as Microsoft Access, Excel, Outlook, and Word, but it also gives you additional team collaboration, online conferencing, and even VoIP phone calling via Microsoft Skype for Business and Microsoft Teams. However, we are a little disappointed in the pricing structure, as some of what GoDaddy sells as extra-cost add-ons, such as encryption, is already present if you go with a plan directly from Microsoft.
Ultimately, it boils down to a balance between cost, features, and risk. It's always tempting to simply jump on the lowest-cost solution, but the fact that email is ubiquitous keeps this from being the smart play. It's nearly impossible to escape using it, which means your users, your customers, and the guts of your business have all come to depend on it in different ways. You need to discover those ways, evaluate them, and then choose a service that either meets or improves on them. This takes time, discussion with your IT staff, and some investigation; these are steps you don't want to skip. Otherwise, you'll pay for it later.
Reliable. Reliability is always a big question mark. Stuff can always happen unpredictably, and even the best servers can go offline from time to time. However, it’s still worth keeping in mind that if anything should go bad at any point in time, the client is still going to come to you for answers (and probably blame you a little as well). For that reason, working with web hosting for small business that has a good track record is crucial, as it will limit the times you’ll have to explain why this or that is not working.
GoDaddy has many business- and consumer-friendly options, a reliable Microsoft-based hosted email service, and quality 24/7 customer service. Note, however, that GoDaddy lacks cloud hosting plans, and has a skimpy number of default email accounts. Still, if you're looking to quickly set up a website, GoDaddy has the tools you'll need for a successful launch.
But your service provider isn't your only worry. If you've opted for any third-party email integration, like combining your email with a third-party customer relationship management (CRM) provider (such as Salesforce), that opens your company's email up to either data-snooping apps deployed by Salesforce or to any data breaches that originate with that service. So the more informed you can be about what's attached to your email service, how that data's being used and accessed and especially by whom, the better off you'll be when it comes time to send confidential email.
Tutanota has a highly secure, end-to-end encrypted email platform with a slogan, “Secure mail for everyone.” As a result, all your data including subjects and attachments remain private at all times. Even non-Tutanota users can be asked to verify their passwords before opening your emails. The web interface is spartan but does not lack in features and functionalities.

Got products to sell? Online Store has you covered. Create a sleek-looking online store, sell on marketplaces like Amazon and Etsy, track inventory in one place, choose from flexible shipping and payment options, even let customers book appointments online. Whether you sell products, services or digital content, GoDaddy Online Store has everything you need to successfully sell online.
GoDaddy's Economy plan is presented as though you can't sign up for a month-to-month payment plan (the lowest price displayed is for a three-month minimum sign up period), but once you add the plan to the cart, the one-month plan appears. We're glad the option exists, but we do wish it were easier to find. We couldn't find it until a GoDaddy pointed it out after we complained that the option didn't exist in a previous version of this review.
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PCMag understands that no two businesses have the same web hosting requirements, so we've rounded up our best-reviewed web hosting companies for small businesses and detailed their offerings in the table above so that you can get a jump-start on picking a service. If an offering catches your eye, make sure to click the appropriate link from the capsules below to read the in-depth review of the service in question.
Possibility to launch an e-commerce store later on. Adding an online store to a small business website is a fairly common thing. However, if the site is set up on a server that does not offer affordable SSL certificates, dedicated IPs, or PCI compliance, then you might end up having to move the entire website to a completely new host. It’s best to avoid that and prepare yourself ahead of time. More on best hosting for e-commerce.
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