GoDaddy hasn't traditionally had an uptime policy for its older CPanel email. But since the company has transitioned to Microsoft Office 365 for its email services, it's now able to enjoy Microsoft's 99.9% uptime guarantee. However, be aware that GoDaddy has replaced the Office 365 health services dashboard with its own internally branded version. It shows the same kinds of information including when the last issue was, and whether or not it's been resolved.

The flip side of that coin is specialization. Many operators believe that hosted email services are useful mainly to companies interested only in general-purpose email use and that any specialized application requires an in-house deployment. This might be true depending on the app but it might not depending on the capabilities offered by the hosted email provider. Email marketing is a great example. Some hosted email providers have special service suites aimed specifically at email marketers, many of whom can send out thousands of emails per month, focused not so much on communication as they are on marketing. These service providers deliver more than just volume, too, as they also offer custom email creation tools and sophisticated marketing and tracking metrics.
Microsoft’s closest rival is winning rave reviews with its G Suite apps. If you enjoy using Gmail as your mail client, along with Docs and Hangouts, this might be it for you. Even the cheapest plan at $5/user/month comes with 30 GB storage, business email through Gmail, video and voice messaging, group editing on docs, sessions on Hangouts and shared calendars.
Room to grow. Even though most small businesses will probably want to launch just one website, it’s worth having the possibility for the client’s portfolio to grow and expand to a couple more websites. Even though most hosts will allow that, some of them might charge more than what can be considered reasonable. Also, rolling out new sites should be easy to do – without the need to reconfigure or move the original site.
Heart Internet provides all features of Exchange email by the means of its email hosting service. It offers the Microsoft Exchange 2020 platform and includes all the core features such as OWA webmail, ActiveSync, enterprise-class virus and spam protection. The main feature is that the already existing email accounts hosted on MS exchange 2003, 2007 or 2020 can be quickly transferred without loss of data or any downtime. The unique selling point of Heart Internet email hosting service is that it provides full free access to Outlook 2020 along with.
GoDaddy's dedicated servers come in many Linux or Windows configurations. Economy (starts at $89.99 per month, renews at $169 per month) comes with four CPU cores, 4GB of RAM, 1TB of storage, unlimited monthly data transfers, three IP addresses, Office 365 Starter Email, and a free SSL certificate. Value (starts at $104 per month, renews at $199 per month) ups the RAM and storage to 8GB and 1.5TB, respectively. Deluxe (starts at $129 per month, renews at $249 per month) boasts 16GB of RAM and 2TB of storage. Ultimate (starts at $179 per month, renews at $349 per month) has a sizeable 32GB of RAM. Naturally, a long-term commitment nets you big savings. For example, if you sign up for 24 months of the Economy plan, you pay just $79.99 per month).

To test this critical aspect of hosting, we include uptime monitoring as part of our review process, and the results show that most web hosts do an excellent job of keeping sites up and running. Sites with uptime problems aren't eligible for high scores, no matter how good the rest of their offering may be. All services suffer ups and downs, sometimes for reasons beyond their control. Those sites that fail to quickly address the problem are penalized accordingly.


Absolutely. You have the option to customize your website based on your business needs. You can add site content wherever you’d like in a variety of sections; from multiple site pages, to scrollable sections that you can add to each of those pages, to a gallery of images, menus and price lists, and YouTube or Vimeo videos. Each section in your website is customizable as well, from the name of the page, to your website’s navigation bar. You’ll also have the ability to change text colors, styles and font. It’s important to have a mobile and desktop-friendly website. With Website Builder you’ll be able to choose tablet and desktop layouts to give your visitors the experience you want them to have. 

For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as Senior Analyst. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew. You can a find Jeffrey online at jeffreylwilson.net, or send him a tweet at @jeffreylwilson
Phoenix, Arizona is the main location of GoDaddy’s data centers, infrastructure, and network operating centers, where they monitor all global operations. There are six large data centers, including Phoenix with in excess of 430,000 square feet of space. The other data centers are in: Chicago, Ashburn (Virginia), Los Angeles, Singapore, and Amsterdam.
With a nearly 20-year old legacy, Australia-based Fastmail is dedicated to professional email hosting with unrivaled features including super fast “push” features for full mobile sync. In fact, this is one of our favorite picks if you like to manage all your emails on a phone. Fastmail also perfectly integrates with Thunderbird, Outlook and Apple Mail. With two-bit encryption and perfect forward secrecy, you definitely get best security and privacy.
GoDaddy's dedicated servers come in many Linux or Windows configurations. Economy (starts at $89.99 per month, renews at $169 per month) comes with four CPU cores, 4GB of RAM, 1TB of storage, unlimited monthly data transfers, three IP addresses, Office 365 Starter Email, and a free SSL certificate. Value (starts at $104 per month, renews at $199 per month) ups the RAM and storage to 8GB and 1.5TB, respectively. Deluxe (starts at $129 per month, renews at $249 per month) boasts 16GB of RAM and 2TB of storage. Ultimate (starts at $179 per month, renews at $349 per month) has a sizeable 32GB of RAM. Naturally, a long-term commitment nets you big savings. For example, if you sign up for 24 months of the Economy plan, you pay just $79.99 per month).

If you want the security and privacy features of the above solutions while not paying too much, Rackspace offers the best alternative. In fact, they claim “256-bit Encryption in transit and at rest.” Rackspace offers a basic plan at $2/user/month, with huge 25 GB mailboxes, 30 GB cloud storage and unlimited email aliases. You can run your emails from Apple Mail, Mozilla Thunderbird and Microsoft Outlook.


The cloud certainly makes delivering email to your users easier but, for the vast majority of organizations, there's still going to be some setup required beyond simply activating the service. At a minimum, a domain must be purchased and configured to point to the new email host. The service provider can make this process very simple or they can make quite hard; this is something you should watch for in the provider's customer support forums as well as in our reviews. In most cases, there is a validation phase that will require some technical familiarity, though a few providers go so far as to walk even neophyte users through it step by step. Other solid services bolster excellent support with tutorial articles and videos that also walk you through the process. The worst will leave you to figure it out on your own.
Heavily trafficked sites will favor 1&1 Ionos . The co-Editors' Choice has the specs (16-core CPUs, 48GB of RAM) and prorated plans that big businesses crave. In addition, 1&1 Ionos offers customizable servers that you can build from the ground up. Those, of course, cost big bucks. You should reach out to one of the company's customer service reps for pricing information.
A survey conducted (see graphic above; click to enlarge) by email marketing software provider and consulting service ReachMail Media Services of over 1,000 respondents found that varying percentages of different worker generations attempted to adhere to "inbox zero," while other generations actually preferred using their inboxes as personal information managers.
GoDaddy's Economy plan is presented as though you can't sign up for a month-to-month payment plan (the lowest price displayed is for a three-month minimum sign up period), but once you add the plan to the cart, the one-month plan appears. We're glad the option exists, but we do wish it were easier to find. We couldn't find it until a GoDaddy pointed it out after we complained that the option didn't exist in a previous version of this review.
Deciding your business is ready for a web presence is easy; choosing the right web hosting service is not. GoDaddy is well known as a seller of domain names, and it's also excellent for personal and commercial web hosting purposes. GoDaddy's well-rounded packages fall just shy of those offered by our Editors' Choice picks, but it has many attractive and useful elements that many prospective customers are sure to find worthwhile.

All the aforementioned features are valuable parts of the web hosting experience, but none matches the importance of site uptime. If your site is down, new clients or customers will be unable to find you or access your products or services. As if that weren't bad enough, regular customers may lose confidence in your service if they can't reach your site. Or they may simply need access to a service or widget today, which means they might go to a competitor to get the job done—and they might never come back. Anyone who's ever tried to build customer loyalty understands what a catastrophe this is.


With a nearly 20-year old legacy, Australia-based Fastmail is dedicated to professional email hosting with unrivaled features including super fast “push” features for full mobile sync. In fact, this is one of our favorite picks if you like to manage all your emails on a phone. Fastmail also perfectly integrates with Thunderbird, Outlook and Apple Mail. With two-bit encryption and perfect forward secrecy, you definitely get best security and privacy.
If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.
Email hosting is a boon for small to medium sized enterprises who cannot afford the cost of running their own email servers, yet would like to have professional looking email addresses associated with their domain names. These definitely give a neat look to the business contacts. We have several email hosting services available in the Internet market today providing top class security and spam protection. These can be easily customized according to the individual or business requirements and can be operated on a variety of platforms including Microsoft Exchange Server hosting services. So, with all these, access to business email features is just a breeze.
Something you’ve probably noticed is that I didn’t feature WP Engine on this list. This is no mistake (or at least I hope). As awesome as WP Engine can be, it’s just too expensive of a product to recommend to most small business websites. If you’re lucky, the price tag will be $19.33 / month = $232 / year, and potentially a lot more. This is just not the kind of investment that most small business owners will be eager to make.
We use a website monitoring tool to track our test sites' uptime over a two-week period. Every 15 minutes, the tool pings our websites and sends an email if it is unable to contact any sites for at least one minute. The data revealed that our test site didn't go down once during the observation period. You can count on GoDaddy to act as a rock-solid hosting foundation.
If you want to purchase email, here's the breakdown: Email Essentials (starting at $4.99 per month or $3.99 per month with a two- or three-year commitment) gives you 5GB of email storage. Online Essentials (starting at $9.99 per month or $7.99 per month with a two- or three-year commitment) ups the email capacity to 50GB and adds 1TB of cloud storage. Business Premium (starting at $14.99 per month or $9.99 per month with a two- or three-year commitment) raises the email storage capacity to 50GB and adds unlimited web conferencing and access to online Microsoft Word and Excel. Premium Security (starting at $24.97 per month or $14.99 per month with a two- or three-year commitment) tosses in encryption and Microsoft Office mobile applications.
We found it a simple endeavor to set up our GoDaddy email, as the web host prompted us to create one during the sign-up process. We simply selected the domain to which the email address would be associated, and then entered an email handle and a password. In general, Microsoft Office 365 is fairly straightforward to configure, but GoDaddy has really taken the guesswork out.
While most businesses will have such suites in place, it often falls to the email service to provide an additional layer of anti-phishing and anti-malware protection. Our reviews found a surprising variance in this department, however, ranging from very robust to completely non-existent, so be careful. Since it's such a huge liability for business owners, this could be one of the most important factors in terms of background features. At the very least, it's better than filing an insurance claim or outright losing funds due to simple social engineering tactics.
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