With a nearly 20-year old legacy, Australia-based Fastmail is dedicated to professional email hosting with unrivaled features including super fast “push” features for full mobile sync. In fact, this is one of our favorite picks if you like to manage all your emails on a phone. Fastmail also perfectly integrates with Thunderbird, Outlook and Apple Mail. With two-bit encryption and perfect forward secrecy, you definitely get best security and privacy.
Room to grow. Even though most small businesses will probably want to launch just one website, it’s worth having the possibility for the client’s portfolio to grow and expand to a couple more websites. Even though most hosts will allow that, some of them might charge more than what can be considered reasonable. Also, rolling out new sites should be easy to do – without the need to reconfigure or move the original site.
GoDaddy has 24/7 telephone support and live web chat support. We placed a call on a weekday morning and spoke to a customer service rep less than two minutes later. We asked about the different email tiers, and once again experienced the best customer support of any of the web hosting services we've tested so far. The rep was friendly and knowledgeable.
The center is also placed under massive security with technical staff monitoring operations 24/7/365 through CCTV to keep intruders out and catch and fix problems the minute they occur. GoDaddy page load times are also fast thanks to the company’s global centers. If you ever have issues with your site, the GoDaddy support team is available 24/7 to help you.
Therefore, going with this web host will definitely deliver a good user experience. GoDaddy offers a lot of good reasons to have your hosting and domains with them. However, because they tend to do things a bit differently to most companies (because of their huge size), you can get caught up in red tape and miss out on seeing vital terms and conditions that may affect your business. Do your research, ask questions and take advantage of the free trial money back promise before considering a move to GoDaddy.
GoDaddy Website Builder is an online editing and publishing tool that helps you create a website, regardless of your technical skill level. Just create an account, pick a design and use the built-in editor to add your own images and text. You can make your website as simple or complex as you’d like. Need to sell your stuff online? No problem. You can add a full online store complete with product listings, coupons, shopping cart, shipping and multiple payment options.
Our Website Backup automatically backs up your data – every day. And in worst-case scenarios, if disaster strikes, it’s ok – you can restore your data with a single “click.” So, get Website Backup and stop worrying about data loss. Get back to doing what you do best – running your business and making money. And speaking of money, here’s the best part – we’re offering it for only $2.99/mo.
The biggest drawbacks: scrubbing your records is not fast enough because the emails are retained for 14 days, and system logs up to 180 days. Also, compared to Rackspace, Zoho and G Suite, Fastmail has less storage space for a basic plan: only 2 GB for $3/user/month. Still, we’re giving it the highest rating, 5 for Value, on account of the sheer number of supported features.
PCMag understands that no two businesses have the same web hosting requirements, so we've rounded up our best-reviewed web hosting companies for small businesses and detailed their offerings in the table above so that you can get a jump-start on picking a service. If an offering catches your eye, make sure to click the appropriate link from the capsules below to read the in-depth review of the service in question.
GoDaddy hasn't traditionally had an uptime policy for its older CPanel email. But since the company has transitioned to Microsoft Office 365 for its email services, it's now able to enjoy Microsoft's 99.9% uptime guarantee. However, be aware that GoDaddy has replaced the Office 365 health services dashboard with its own internally branded version. It shows the same kinds of information including when the last issue was, and whether or not it's been resolved.
Something you’ve probably noticed is that I didn’t feature WP Engine on this list. This is no mistake (or at least I hope). As awesome as WP Engine can be, it’s just too expensive of a product to recommend to most small business websites. If you’re lucky, the price tag will be $19.33 / month = $232 / year, and potentially a lot more. This is just not the kind of investment that most small business owners will be eager to make.
Heavily trafficked sites will favor 1&1 Ionos . The co-Editors' Choice has the specs (16-core CPUs, 48GB of RAM) and prorated plans that big businesses crave. In addition, 1&1 Ionos offers customizable servers that you can build from the ground up. Those, of course, cost big bucks. You should reach out to one of the company's customer service reps for pricing information.
Post initial setup, a primary concern will be the log-on issue. If your organization is fine with a separate log-on for your email provider, then this step will be quick. However, that's not typically what businesses want or users expect. In general, users expect to sign onto their desktops and have their email and file sharing sign-ons happen as part of that one-step process. Not surprisingly, this is called Single Sign-On (SSO) and it's enabled in one of three ways: through the use of a back-end directory service like Microsoft Active Directory (AD); an identity management service, like Okta (one of our Editors' Choice winners in that category); or several compatible web services that include SSO along with other apps and email services, like Google G Suite Business and Microsoft Office 365 Business Premium (two of the top providers reviewed here). Which method you choose depends on how your business is configured today and your long-term cloud services strategy. It's definitely a conversation you'll need to have either with your in-house IT staff or your outside IT consultant.
If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.
Absolutely. You have the option to customize your website based on your business needs. You can add site content wherever you’d like in a variety of sections; from multiple site pages, to scrollable sections that you can add to each of those pages, to a gallery of images, menus and price lists, and YouTube or Vimeo videos. Each section in your website is customizable as well, from the name of the page, to your website’s navigation bar. You’ll also have the ability to change text colors, styles and font. It’s important to have a mobile and desktop-friendly website. With Website Builder you’ll be able to choose tablet and desktop layouts to give your visitors the experience you want them to have.
Since GoDaddy has essentially repackaged Microsoft Office 365, you get a lot of bang for your buck in terms of email features, both on the user side and from an administrator's perspective. Assuming you go with the Business Premium feature set as we did, you'll get the full Microsoft Office Suite along with its business collaboration tools. This means the usual productivity apps, such as Microsoft Access, Excel, Outlook, and Word, but it also gives you additional team collaboration, online conferencing, and even VoIP phone calling via Microsoft Skype for Business and Microsoft Teams. However, we are a little disappointed in the pricing structure, as some of what GoDaddy sells as extra-cost add-ons, such as encryption, is already present if you go with a plan directly from Microsoft.
The flip side of that coin is specialization. Many operators believe that hosted email services are useful mainly to companies interested only in general-purpose email use and that any specialized application requires an in-house deployment. This might be true depending on the app but it might not depending on the capabilities offered by the hosted email provider. Email marketing is a great example. Some hosted email providers have special service suites aimed specifically at email marketers, many of whom can send out thousands of emails per month, focused not so much on communication as they are on marketing. These service providers deliver more than just volume, too, as they also offer custom email creation tools and sophisticated marketing and tracking metrics.
Hosting a website together with mailboxes requires strong security measures. A big set of rules and terms when purchasing a provider does not always limit you. In this case, it means the more protected servers. If your provider restricts adult content, does not tolerate spam and scam - there's less chance that you'll feel the negatives of hosting email on the same server.