Even businesses with dedicated on-site IT staff have seen the wisdom of moving their email service. The advantages include per-person cost averages, cutting-edge security, cheap email storage, and simple ease of connectivity and deployment. While these advantages hold true for most organizations, there are not only exceptions but also hidden "gotchas" you should look for before selecting a cloud-hosted email provider.
One great way to protect data is by using email encryption. This feature can do wonders for protecting your organization's privacy and that of your employees, but it demands some investigation when you're selecting your provider. Is it built-in or do you require a third-party tool? Does it use common standards that the recipient can process? What about Secure Sockets Layer (SSL) certificates? Are they included or do they need to be purchased separately? The best-in-class tools will not only make encryption easy for anybody to configure and use, buy they'll also make it easy for you to understand pre-purchase.
GoDaddy’s shared pricing plans range from $2.99/month to $12.99/month. Each plan builds on the previous set of features, working up to the most powerful ‘Maximum’ plan, which has four times the processing power and memory of the Deluxe and Economy plans (plus an SSL certificate for the full term). It claims to support ‘multiple complex sites with high-res photos and videos’, but we’d still recommend a VPS for such sites.
GoDaddy offers a lot of support to WordPress users. But one of the most important things to understand is that they offer something known as “managed” WordPress hosting. That means they take care of handling a number of technical details, like plugin updates and WordPress software updates, that you’d normally have to deal with. This may be particularly attractive to small business owners. 

If you're planning on selling a product, look for a web host that offers a Secure Sockets Layer (SSL) certificate, because it encrypts the data between the customer's browser and web host to safeguard purchasing information. You're probably familiar with SSL; it's the green padlock that appears in your web browser's address bar as you visit an online financial institution or retail outlet. A few companies toss in a SSL certificate free of charge; others may charge you roughly $100 for that extra security layer.

iPage provides two kinds of email hosting. One is Gmail at your domain meant for small business and individual users/teams. The other one is Enterprise service using MS Exchange 2020 preferred by mid-sized business and Outlook users. The first service is available at a monthly cost of $5 whereas the second one is available at $12.95 per month. In addition, you can opt for their add-on services such as premium spam filter and larger mailbox storage. So, in short, iPage has email solutions for every kind of user requirement.
GoDaddy has a fine range of Linux- or Windows-based shared web servers. For example, the Economy basic shared hosting package (starts at a $1-per-month introductory rate, renews at $7.99 per month) includes 100GB of storage, the ability to host one website, unlimited monthly data transfers, and a free year of Office 365 Starter Email. Microsoft's mail plan comes with just one email address, but you can upgrade to more accounts for a fee. See the Email Hosting section, below, for more options.
For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as Senior Analyst. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew. You can a find Jeffrey online at jeffreylwilson.net, or send him a tweet at @jeffreylwilson 

All the aforementioned features are valuable parts of the web hosting experience, but none matches the importance of site uptime. If your site is down, new clients or customers will be unable to find you or access your products or services. As if that weren't bad enough, regular customers may lose confidence in your service if they can't reach your site. Or they may simply need access to a service or widget today, which means they might go to a competitor to get the job done—and they might never come back. Anyone who's ever tried to build customer loyalty understands what a catastrophe this is.

When you begin shopping for business hosting, it's good to have a list of the features you need. For example, you'll want a web host that offers dedicated servers, advanced cloud server platforms (such as Amazon Web Services or Google Cloud), custom server builds should you need it, and 24/7 customer support. Depending on your business' focus, you may need a web host that can handle pageviews or visitors that rank in the high thousands or millions.
GoDaddy InSight is a technology system that provides tailored recommendations gleaned from insights across more than a million GoDaddy customers in different locations and industries. InSight is designed to help you improve your online presence by providing you with performance metrics and advice on how to improve them. GoDaddy InSight powers a central dashboard where you’ll find your:
We found it a simple endeavor to set up our GoDaddy email, as the web host prompted us to create one during the sign-up process. We simply selected the domain to which the email address would be associated, and then entered an email handle and a password. In general, Microsoft Office 365 is fairly straightforward to configure, but GoDaddy has really taken the guesswork out.
There are dozens upon dozens of web hosting services clamoring for your dollar and offering many hosting types. That said, we're focusing on a specific hosting type: business hosting. Business hosting is, admittedly, a somewhat vague term. Technically, if a business has a website detailing the company's location, operating hours, and other information, its hosting provider, no matter how small, is acting as business hosting. We are not focusing on that. Instead, we're highlighting web hosts that have infrastructures devoted to larger businesses.
Hosted email often comes as part of another service, such as web hosting or Infrastructure-as-a-Service (IaaS). Since that means there will be many extras available with these services, it's inescapable that you'll be paying for those extras in some way. Purchasing them usually means a slight uptick in that per-user price. Many businesses find that, once they're done selecting all of their needed "optional extras," their end price can often reach as high as $10 or more per user. This can start to add up for larger teams. It's somewhat like buying cable service: sometimes you need to pay for the channels you don't want to get the couple of channels that you need. There is also the old adage that "you get what you pay for" when it comes to quality. This is almost always true when considering an email host.
What about the time you clicked on that PayPal link that wasn't really a PayPal link? "Phishing" is a term applied to either websites or emails that pretend to be something they're not in hopes of getting a user to click on something they should have ignored. This tactis is done in hopes of then getting users to provide confidential information they would have otherwise kept to themselves, typically like passwords, financial information, or other personal data. While there are security measure that fight this, the mechanics behind phishing are, unfortunately, also consistently becoming more sophisticated. Even some dedicated antivirus and business-class hosted endpoint protection suites are having trouble keeping up.
Business – from $5.95/month. Best for fast-growing businesses. Unlock features including SSL certificates, a dedicated IP address, and VoIP phone service. SSL stands for Secure Sockets Layer. It protects data moving through your site (like customers’ bank details). Providers often charge over $100 for SSL certificates, so HostGator’s offer makes it great value for money compared to rivals like Arvixe. Your site’s URL will have a green padlock to show it’s secure.
One of the most important compatibility factors to consider with email is the mobility question. How often do your employees need to access email via mobile devices? That's an important issue because most email hosting providers deliver some kind of web client usable as a default inbox. Almost all of these can be accessed via a mobile device, so if your employees don't need to access their emails on the road that much, then such mediocre clients are probably fine.
If you don't want to spend a lot of money on web hosting, shared hosting is the way to go. This form of cheap web hosting places your website on a server with other sites. So, yes, your site literally shares server resources with others, hence the tier's name. This means that it's far from the most powerful web hosting type, however. The sites sharing the server compete for resources—everything from throughput to storage space. You'll want dedicated or virtual private server (VPS) hosting for muscle if you expect big traffic, or if you want to insulate yourself from big traffic spikes.

If you aren't familiar with web hosting, here's a simple explanation. A web host is a company that has servers that you'll use to store and deliver the audio, video, documents, graphics, and other files that make up your website and its content. These servers can be of the shared, dedicated, or virtual varieties. If you want to learn more about those hosting types, please visit the highlighted links that are sprinkled throughout this article for primers on each of them. If you want to launch your own web hosting company without many of the associated hardware headaches, you should look into reseller hosting.


The center is also placed under massive security with technical staff monitoring operations 24/7/365 through CCTV to keep intruders out and catch and fix problems the minute they occur. GoDaddy page load times are also fast thanks to the company’s global centers. If you ever have issues with your site, the GoDaddy support team is available 24/7 to help you.
If you want the security and privacy features of the above solutions while not paying too much, Rackspace offers the best alternative. In fact, they claim “256-bit Encryption in transit and at rest.” Rackspace offers a basic plan at $2/user/month, with huge 25 GB mailboxes, 30 GB cloud storage and unlimited email aliases. You can run your emails from Apple Mail, Mozilla Thunderbird and Microsoft Outlook.
Things are probably more complicated than that, though. As a recent survey conducted by market research firm Statista clearly shows, email is one of the most popular apps for mobile devices across most organizations and even consumers. Given how many workflows, business processes, and just plain important communications take place over email, this is one area where you likely shouldn't skimp.
Business – from $5.95/month. Best for fast-growing businesses. Unlock features including SSL certificates, a dedicated IP address, and VoIP phone service. SSL stands for Secure Sockets Layer. It protects data moving through your site (like customers’ bank details). Providers often charge over $100 for SSL certificates, so HostGator’s offer makes it great value for money compared to rivals like Arvixe. Your site’s URL will have a green padlock to show it’s secure.
If you're planning on selling a product, look for a web host that offers a Secure Sockets Layer (SSL) certificate, because it encrypts the data between the customer's browser and web host to safeguard purchasing information. You're probably familiar with SSL; it's the green padlock that appears in your web browser's address bar as you visit an online financial institution or retail outlet. A few companies toss in a SSL certificate free of charge; others may charge you roughly $100 for that extra security layer.
While most businesses will have such suites in place, it often falls to the email service to provide an additional layer of anti-phishing and anti-malware protection. Our reviews found a surprising variance in this department, however, ranging from very robust to completely non-existent, so be careful. Since it's such a huge liability for business owners, this could be one of the most important factors in terms of background features. At the very least, it's better than filing an insurance claim or outright losing funds due to simple social engineering tactics.
GoDaddy has 24/7 telephone support and live web chat support. We placed a call on a weekday morning and spoke to a customer service rep less than two minutes later. We asked about the different email tiers, and once again experienced the best customer support of any of the web hosting services we've tested so far. The rep was friendly and knowledgeable.
Our surprise find, Migadu is a little-known Swiss email hosting provider which delivers unbelievable price/performance value along with top-notch security. It lacks fancy features but does the job of email hosting with guaranteed privacy at the cheapest plan of $4/user/month. One may also go for Runbox and Amazon Work Mail, but it was outside the scope of this article.
For any business user or organization today, the decision to use email is a no-brainer. Business simply can't be done in many cases without it. But that doesn't mean you can interchange email platforms or service providers at will. Digging into the capabilities of these services reveals a great deal of additional feature scaffolding that surrounds almost every email implementation by necessity.
Hostwinds may be the PCMag Editors' Choice for VPS hosting, but that doesn't mean that GoDaddy doesn't have quality virtual private server packages. GoDaddy's VPS plans (which start at a $19.99 per month, renews at $29.99 per month) offer Linux- or Windows-based servers, as well as unlimited domains and monthly data transfers. The specs top out at 8GB of RAM, 240GB of storage, and a free SSL for one year. That's good stuff, especially if you sign up for a multi-month plan. The Economy Virtual Private Server plan, for example, drops to just $9.99 per month if you agree to a two-year deal. That's 50 percent off. As with the shared plans, these VPS plans use Office 365 Starter Email.
The biggest drawbacks: scrubbing your records is not fast enough because the emails are retained for 14 days, and system logs up to 180 days. Also, compared to Rackspace, Zoho and G Suite, Fastmail has less storage space for a basic plan: only 2 GB for $3/user/month. Still, we’re giving it the highest rating, 5 for Value, on account of the sheer number of supported features.
A dedicated server will likely cost you more than $100 per month; it's definitely not cheap web hosting. The benefit? Your website lives on a server all by its lonesome, so it takes advantage of the server's full resources. You'll probably need to handle firewalls, updates, and maintenance yourself, however, unless you opt for a managed server, which costs even more money.

One of the most important compatibility factors to consider with email is the mobility question. How often do your employees need to access email via mobile devices? That's an important issue because most email hosting providers deliver some kind of web client usable as a default inbox. Almost all of these can be accessed via a mobile device, so if your employees don't need to access their emails on the road that much, then such mediocre clients are probably fine. 

However, if the request comes through for a domain name not on the server, the Web Server application returns a 404 error, which means the website can’t be found at this location. Because computers are pretty smart, putting through the same request again is going to return the same error—it’s not analogous to not finding your keys, unfortunately. You can’t keep digging until you finally find what you’re looking for.

Bluehost uses cPanel as its site management system. The Utah-based company has done an excellent job adding simple, but useful customizations to the cPanel layout. Sections are very clearly laid out and the process is simple to follow. It strikes a great balance between simplicity for beginners, and having the functions needed for more advanced users.
Our surprise find, Migadu is a little-known Swiss email hosting provider which delivers unbelievable price/performance value along with top-notch security. It lacks fancy features but does the job of email hosting with guaranteed privacy at the cheapest plan of $4/user/month. One may also go for Runbox and Amazon Work Mail, but it was outside the scope of this article.

Tutanota has a highly secure, end-to-end encrypted email platform with a slogan, “Secure mail for everyone.” As a result, all your data including subjects and attachments remain private at all times. Even non-Tutanota users can be asked to verify their passwords before opening your emails. The web interface is spartan but does not lack in features and functionalities.
The biggest drawbacks: scrubbing your records is not fast enough because the emails are retained for 14 days, and system logs up to 180 days. Also, compared to Rackspace, Zoho and G Suite, Fastmail has less storage space for a basic plan: only 2 GB for $3/user/month. Still, we’re giving it the highest rating, 5 for Value, on account of the sheer number of supported features.
To test this critical aspect of hosting, we include uptime monitoring as part of our review process, and the results show that most web hosts do an excellent job of keeping sites up and running. Sites with uptime problems aren't eligible for high scores, no matter how good the rest of their offering may be. All services suffer ups and downs, sometimes for reasons beyond their control. Those sites that fail to quickly address the problem are penalized accordingly.
Phoenix, Arizona is the main location of GoDaddy’s data centers, infrastructure, and network operating centers, where they monitor all global operations. There are six large data centers, including Phoenix with in excess of 430,000 square feet of space. The other data centers are in: Chicago, Ashburn (Virginia), Los Angeles, Singapore, and Amsterdam.
GoDaddy hasn't traditionally had an uptime policy for its older CPanel email. But since the company has transitioned to Microsoft Office 365 for its email services, it's now able to enjoy Microsoft's 99.9% uptime guarantee. However, be aware that GoDaddy has replaced the Office 365 health services dashboard with its own internally branded version. It shows the same kinds of information including when the last issue was, and whether or not it's been resolved.

If you want the security and privacy features of the above solutions while not paying too much, Rackspace offers the best alternative. In fact, they claim “256-bit Encryption in transit and at rest.” Rackspace offers a basic plan at $2/user/month, with huge 25 GB mailboxes, 30 GB cloud storage and unlimited email aliases. You can run your emails from Apple Mail, Mozilla Thunderbird and Microsoft Outlook.
The cloud certainly makes delivering email to your users easier but, for the vast majority of organizations, there's still going to be some setup required beyond simply activating the service. At a minimum, a domain must be purchased and configured to point to the new email host. The service provider can make this process very simple or they can make quite hard; this is something you should watch for in the provider's customer support forums as well as in our reviews. In most cases, there is a validation phase that will require some technical familiarity, though a few providers go so far as to walk even neophyte users through it step by step. Other solid services bolster excellent support with tutorial articles and videos that also walk you through the process. The worst will leave you to figure it out on your own.
For any business user or organization today, the decision to use email is a no-brainer. Business simply can't be done in many cases without it. But that doesn't mean you can interchange email platforms or service providers at will. Digging into the capabilities of these services reveals a great deal of additional feature scaffolding that surrounds almost every email implementation by necessity.
Post initial setup, a primary concern will be the log-on issue. If your organization is fine with a separate log-on for your email provider, then this step will be quick. However, that's not typically what businesses want or users expect. In general, users expect to sign onto their desktops and have their email and file sharing sign-ons happen as part of that one-step process. Not surprisingly, this is called Single Sign-On (SSO) and it's enabled in one of three ways: through the use of a back-end directory service like Microsoft Active Directory (AD); an identity management service, like Okta (one of our Editors' Choice winners in that category); or several compatible web services that include SSO along with other apps and email services, like Google G Suite Business and Microsoft Office 365 Business Premium (two of the top providers reviewed here). Which method you choose depends on how your business is configured today and your long-term cloud services strategy. It's definitely a conversation you'll need to have either with your in-house IT staff or your outside IT consultant.

To test this critical aspect of hosting, we include uptime monitoring as part of our review process, and the results show that most web hosts do an excellent job of keeping sites up and running. Sites with uptime problems aren't eligible for high scores, no matter how good the rest of their offering may be. All services suffer ups and downs, sometimes for reasons beyond their control. Those sites that fail to quickly address the problem are penalized accordingly.
However, if the request comes through for a domain name not on the server, the Web Server application returns a 404 error, which means the website can’t be found at this location. Because computers are pretty smart, putting through the same request again is going to return the same error—it’s not analogous to not finding your keys, unfortunately. You can’t keep digging until you finally find what you’re looking for.
Microsoft’s closest rival is winning rave reviews with its G Suite apps. If you enjoy using Gmail as your mail client, along with Docs and Hangouts, this might be it for you. Even the cheapest plan at $5/user/month comes with 30 GB storage, business email through Gmail, video and voice messaging, group editing on docs, sessions on Hangouts and shared calendars.

For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as Senior Analyst. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew. You can a find Jeffrey online at jeffreylwilson.net, or send him a tweet at @jeffreylwilson


GoDaddy's Economy plan is presented as though you can't sign up for a month-to-month payment plan (the lowest price displayed is for a three-month minimum sign up period), but once you add the plan to the cart, the one-month plan appears. We're glad the option exists, but we do wish it were easier to find. We couldn't find it until a GoDaddy pointed it out after we complained that the option didn't exist in a previous version of this review. 

Heart Internet provides all features of Exchange email by the means of its email hosting service. It offers the Microsoft Exchange 2020 platform and includes all the core features such as OWA webmail, ActiveSync, enterprise-class virus and spam protection. The main feature is that the already existing email accounts hosted on MS exchange 2003, 2007 or 2020 can be quickly transferred without loss of data or any downtime. The unique selling point of Heart Internet email hosting service is that it provides full free access to Outlook 2020 along with.
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