They’re always ready to answer your questions and fix any technical issues at any given time of day or night. According to most users, GoDaddy’s customer service and technical support are excellent. The support staff is friendly, knowledgeable, and prompt with fast response times ranging from less than a minute to up to 10 minutes. And as is the norm with most web hosts today, GoDaddy has a massive knowledgebase where you can find most of the answers to your support questions.
In terms of plans, GoDaddy’s VPS plans look very similar to its Business ones. The only real difference is a jump in storage – up to 200 GB on the Expand plan – and therefore in price. GoDaddy promises to get your VPS server up and running in minutes, and takes care of managing the whole thing for you. These VPS plans are best suited to eCommerce sites, or resource-heavy apps. They’re also a good option if you have multiple sites on the go, as the isolated environment means one site won’t impact on the loading times of another.
If you want the security and privacy features of the above solutions while not paying too much, Rackspace offers the best alternative. In fact, they claim “256-bit Encryption in transit and at rest.” Rackspace offers a basic plan at $2/user/month, with huge 25 GB mailboxes, 30 GB cloud storage and unlimited email aliases. You can run your emails from Apple Mail, Mozilla Thunderbird and Microsoft Outlook.
GoDaddy’s shared pricing plans range from $2.99/month to $12.99/month. Each plan builds on the previous set of features, working up to the most powerful ‘Maximum’ plan, which has four times the processing power and memory of the Deluxe and Economy plans (plus an SSL certificate for the full term). It claims to support ‘multiple complex sites with high-res photos and videos’, but we’d still recommend a VPS for such sites.
GoDaddy's Economy plan is presented as though you can't sign up for a month-to-month payment plan (the lowest price displayed is for a three-month minimum sign up period), but once you add the plan to the cart, the one-month plan appears. We're glad the option exists, but we do wish it were easier to find. We couldn't find it until a GoDaddy pointed it out after we complained that the option didn't exist in a previous version of this review.
Founded in 2000, Namecheap is a private email hosting service that is powered by Open-Xchange and boasts of 2 million customers and 5 million domains under management. It provides a fast and a lightweight webmail interface to easily manage email, contacts and calendar. It gives the option to try its various email packages free for two months. The various packages are Private for $9.88 per annum, business for $28.88 per annum and business office for $49.88 per annum. It offers a decent 10 GB mailbox storage capacity.
GoDaddy has a fine range of Linux- or Windows-based shared web servers. For example, the Economy basic shared hosting package (starts at a $1-per-month introductory rate, renews at $7.99 per month) includes 100GB of storage, the ability to host one website, unlimited monthly data transfers, and a free year of Office 365 Starter Email. Microsoft's mail plan comes with just one email address, but you can upgrade to more accounts for a fee. See the Email Hosting section, below, for more options.
We monitor tweets about GoDaddy and apply sentiment analysis to classify tweets as positive or negative. This allows us to output an approval rating score, which is based on real people, positive and negative, opinions about GoDaddy on Twitter. GoDaddy approval rating score is 71%. This is based on a total of 1557 tweets that mention GoDaddy on Twitter. There are 1110 mentions that share a positive sentiment and 447 mentions that express a negative sentiment. Find out more about how it works.
Hostwinds may be the PCMag Editors' Choice for VPS hosting, but that doesn't mean that GoDaddy doesn't have quality virtual private server packages. GoDaddy's VPS plans (which start at a $19.99 per month, renews at $29.99 per month) offer Linux- or Windows-based servers, as well as unlimited domains and monthly data transfers. The specs top out at 8GB of RAM, 240GB of storage, and a free SSL for one year. That's good stuff, especially if you sign up for a multi-month plan. The Economy Virtual Private Server plan, for example, drops to just $9.99 per month if you agree to a two-year deal. That's 50 percent off. As with the shared plans, these VPS plans use Office 365 Starter Email.
We found it a simple endeavor to set up our GoDaddy email, as the web host prompted us to create one during the sign-up process. We simply selected the domain to which the email address would be associated, and then entered an email handle and a password. In general, Microsoft Office 365 is fairly straightforward to configure, but GoDaddy has really taken the guesswork out.
Post initial setup, a primary concern will be the log-on issue. If your organization is fine with a separate log-on for your email provider, then this step will be quick. However, that's not typically what businesses want or users expect. In general, users expect to sign onto their desktops and have their email and file sharing sign-ons happen as part of that one-step process. Not surprisingly, this is called Single Sign-On (SSO) and it's enabled in one of three ways: through the use of a back-end directory service like Microsoft Active Directory (AD); an identity management service, like Okta (one of our Editors' Choice winners in that category); or several compatible web services that include SSO along with other apps and email services, like Google G Suite Business and Microsoft Office 365 Business Premium (two of the top providers reviewed here). Which method you choose depends on how your business is configured today and your long-term cloud services strategy. It's definitely a conversation you'll need to have either with your in-house IT staff or your outside IT consultant.
You can sell products and services on your website if you have the Ecommerce plan. You’ll have an online store that will allow you to add products and services, set up different types of payment methods, and even specific types of shipping. Your store will be integrated into your website as a page. You can add featured products for your visitors to scroll through, make quick purchases using PayPal and Apple Pay and promote your store/products through coupons. You can also use the same type of email marketing that is included in the Premium plan to send email communications to your subscribers and customers about sales in your store, coupon offers and events. Establishing a strong online commerce can boost your current sales, especially if you have a brick-and-mortar store.
A survey conducted (see graphic above; click to enlarge) by email marketing software provider and consulting service ReachMail Media Services of over 1,000 respondents found that varying percentages of different worker generations attempted to adhere to "inbox zero," while other generations actually preferred using their inboxes as personal information managers.
iPage provides two kinds of email hosting. One is Gmail at your domain meant for small business and individual users/teams. The other one is Enterprise service using MS Exchange 2020 preferred by mid-sized business and Outlook users. The first service is available at a monthly cost of $5 whereas the second one is available at $12.95 per month. In addition, you can opt for their add-on services such as premium spam filter and larger mailbox storage. So, in short, iPage has email solutions for every kind of user requirement.
To test this critical aspect of hosting, we include uptime monitoring as part of our review process, and the results show that most web hosts do an excellent job of keeping sites up and running. Sites with uptime problems aren't eligible for high scores, no matter how good the rest of their offering may be. All services suffer ups and downs, sometimes for reasons beyond their control. Those sites that fail to quickly address the problem are penalized accordingly.
Email hosting is a boon for small to medium sized enterprises who cannot afford the cost of running their own email servers, yet would like to have professional looking email addresses associated with their domain names. These definitely give a neat look to the business contacts. We have several email hosting services available in the Internet market today providing top class security and spam protection. These can be easily customized according to the individual or business requirements and can be operated on a variety of platforms including Microsoft Exchange Server hosting services. So, with all these, access to business email features is just a breeze.